Our Financial Protection:
The Travel Trust Association (TTA No: X0981)
Vela-Roma Ltd is a member of the TTA (Travel Trust Association).
Trust Account: Your travel booking funds are held in a designated Trust Account supervised by an independent trustee. These funds are released to pay for your travel services under SFC (Supplier Failure Cover) or after you have completed your trip.
ATOL Protection (ATOL No: 12905)
Vela-Roma Ltd
ATOL Number: 12905
For bookings that include flights, you are also protected by the Air Travel Organisers’ Licensing (ATOL) scheme, managed by the Civil Aviation Authority (CAA).
ATOL Certificate: When you book an ATOL-protected flight or flight-inclusive holiday, you will receive an ATOL Certificate immediately upon payment.
For package bookings, you will also receive a Confirmation document containing the specific flight and accommodation details within 3 days of your payment being accepted.
Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk
When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed in this on this website . This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking.
If you do not receive an ATOL Certificate, then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk